Select a Menu Frequently Asked Questions
Q. How far in advance should I place my order?
A: Please provide a 48 hour notice in order to secure your delivery time. We may be able to accommodate late notice requests.
Q. How do I order?
A: Please contact us at 713-952-8200. Our friendly Sales Consultants will be happy to guide you through the process; providing you with exceptional service to ensure your event is a success.
Q. For what types of events do you provide delivery service?
A: We provide delivery service for working or social breakfasts, lunches, dinners and meetings. We also deliver for banquets, graduations, family gatherings and events of any size.
Q. Do you provide servers or catering staff?
A: If you would like servers or catering staff for your event, please visit Pappas Catering for more information.
Q. What is the price range for Pappas Delivery?
A: Prices vary depending upon the Pappas restaurant and size of your order. For further information please check out our menus.
Q. Is there a delivery fee?
A: Delivery charges may apply in some areas. Please contact a Sales Consultant at 713-952-8200 for more information.
Q. What type of payment do you accept?
A: Pappas Delivery accepts Visa, MasterCard, Discover, American Express, Diners Club, money orders and company checks. Corporate accounts are available; please contact a Sales Consultant for more details. At this time, Pappas gift cards are not accepted.
Q. What if I have special dietary needs, like an allergy to certain foods or ingredients?
A: We work hard to offer our Guests outstanding service, and accommodating dietary requirements is part of that service. Please share your restrictions or special requests with your sales consultant or a manager.
Q. What is your cancellation policy?
A: Please provide a 24 hour notice when canceling an order.
Q. Is gratuity automatically included in my order total?
A: Gratuity is not automatically added. However, it is greatly appreciated.
Q. Are there delivery minimums?
A: Yes, the minimum for breakfast and lunch delivery is $100. Dinner and weekend minimums are $150.
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Please send us your questions! But all orders must be called in to 713-952-8200. Deliveries are not guaranteed until confirmed by a sales consultant.
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